Octa GST Assistant fails to get user information on some computers

Workaround of CORS issue in Google Chrome which causes issue in Octa GST Assistant (Chrome Extension)

Problem

Starting with Google Chrome version 74.0.3729.169, an update to CORS implementation is pushed to some users of Google Chrome browsers. An issue in this new CORS implementation prevents the Octa GST Assistant to work properly. Because of this issue, you get this message when you open Octa GST Assistant:

Failed to get registration information from GST Portal.

Solution

Please follow below steps to fix this issue:

  • Enter chrome://flags/ in address bar of Google Chrome.

  • Enter cors in search field.
  • Disable the Out of blink CORS setting.

  • Restart Chrome.